Support

Found a bug, a wrong time, or have an idea? Get in touch.

Opens a GitHub issue (free account needed). Please include your iPhone model, iOS version, the app version (Alerts › About Boston Inbound) and the two stations involved.

Frequently asked questions

Why is a time shown as "Scheduled" rather than live?

Live predictions come from the MBTA and usually appear shortly before a train departs. Until then, the app shows the timetable stored on your iPhone.

Live times aren't updating.

Check your connection and pull down to refresh. If the MBTA's live service is down, the app keeps showing scheduled times and marks live data as unavailable in About.

The Live Activity doesn't appear.

Make sure Live Activities are on in Settings › Boston Inbound. On the Lock Screen, updates are best-effort while the app is in the background, as iOS decides when apps may refresh.

Does it cover buses or ferries?

No. Boston Inbound covers Commuter Rail and the Red, Orange, Blue and Green lines.

Is this an official MBTA app?

No. Boston Inbound is independent and is not affiliated with or endorsed by the MBTA or MassDOT. It uses the MBTA's public data.