Penne
Support
Questions, problems, or a recipe that didn't import well? We'd like to hear about it.
Contact us: open a support request on GitHub (a free GitHub account is needed). Requests there are public, so please don't include personal information.
If a recipe imported badly, include the link you saved it from.
Common questions
How do I save a recipe from Safari, TikTok or Instagram?
Tap Share, then Penne. If Penne isn't in the row of apps, scroll to the end, tap More and add it to your favourites. You can also copy the link and tap + → Paste a link in Penne.
Why didn't a social post import?
Penne reads only a post's public caption and never signs in to any site. If the recipe is only in the video, or the caption says the recipe is in the creator's bio, there's nothing to import. Some Instagram posts aren't public to signed-out visitors.
Do my recipes sync between my devices?
Yes, when you're signed in to iCloud on each device with the same Apple ID. Your recipes are stored in your own iCloud.
How do I share with my household?
Open Household from the avatars on Home, tap Invite with a link and send it. Your pantry, grocery list, meal plan and any collections you choose to share are shared with the people who join. Everyone needs iCloud turned on.
Why don't I see Ask or the other smart features?
They use Apple Intelligence, which needs a supported iPhone with Apple Intelligence turned on in Settings. Everything else works without it.
Why doesn't my timer ring when my phone is locked?
Allow alarms when Penne asks the first time you start a timer, or turn them on in iPhone Settings → Apps → Penne.
How do I delete my data?
In Penne, open Settings → Delete all data. It removes everything from your iPhone and your recipes from iCloud. See the privacy policy for details.